Vanderbilt Mortgage Continues To Provide Easy Loan Process Experience For Customers
More recently, Vanderbilt launched a new video promoting their easy loan process. Over the past two years, Vanderbilt has released an updated home loan guide, which includes dozens of tips in helpful articles designed to explain the loan process to clients and ensure they are prepared for every step of their home buying journey. a house. Vanderbilt has also improved its online application to simplify the process for customers.
In order to measure the effectiveness of these efforts, Vanderbilt launched an internal feedback system asking clients how easy the overall loan application and approval process was. This scoring system is based on a scale of 1 to 10 – 1 being the most difficult and 10 being the easiest. In 2020, Vanderbilt scored 9.2 out of 10 with 1,267 customers surveyed. These results show the effectiveness of new digital tools for customers and make it possible to know where Vanderbilt can provide more help.
“Obtaining a home loan shouldn’t be a daunting and difficult process, and we are constantly working to make the process of home financing – from application to closing – as easy as possible,” said Eric Hamilton, President of Vanderbilt Mortgage and Finance. “A smooth home loan process dramatically improves the customer experience, which is at the heart of our business.
In addition to making the loan approval process easier for clients, Vanderbilt continues its non-payment program for 60 days *. This program automatically extends the maturity date of the first mortgage payment for most new customers by 60 days after their loan is funded. This gives clients more time to focus on paying move-in costs, without worrying about when their first mortgage payment is due immediately. Apply now to take advantage of this program.
To see more educational resources designed to help first-time home buyers learn more about the home loan process, visit www.vmf.com.
About Vanderbilt Mortgage and Finance, Inc.
Vanderbilt Mortgage and Finance, Inc. is a national mortgage lender specializing in the financing of manufactured homes. In business for over 40 years, the company currently manages over 200,000 home loans and strives to tailor loans to the needs of each family. For more information, visit www.vmf.com.
ALL LOANS SUBJECT TO CREDIT APPROVAL.
* No payment for 60 days (the “Program”): Portfolio loans only, not available with FHA. Program available for applications submitted early July 1, 2020 for loans to finance the purchase of new manufactured and modular homes from a Clayton Family of Brands (“seller”) retailer. All loans are subject to credit approval. For eligible loans, the due date of the first payment will be extended without additional interim interest until a minimum of 60 days after financing. For example, if the loan were to finance in june 2020, the due date of the first payment will be extended from August 2020 To September 2020. Funding comes after the closing date when the new home is delivered, installed, occupancy requirements and all by Vanderbilt the loan conditions are met. Closure means the signing of both Seller’s sales documents and by Vanderbilt loan documents needed to finance the purchase of a new home. Vanderbilt reserves the right to cancel this program at any time.
Vanderbilt Mortgage and Finance, Inc., 500 Alcoa Trail, Maryville, Tennessee 37804, 865-380-3000, NMLS # 1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. # BK-0902616, Loans Made or Arranged Under License from California Finance Lenders Law, GA Residential Mortgage (Lic. # 6911), Illinois Residential Mortgage Licensee, Licensed by NH Banking Department, MT Lic. # 1561, authorized by PA Dept. of Banking. Equal housing opportunities.
SOURCE Vanderbilt Mortgage and Finance, Inc.